First National Bank (FNB) is opening new branches in Stellenbosch, Midrand, Johannesburg and Polokwane. "The EasyPlan branches in Stellenbosch and Polokwane are our first branches outside of Gauteng. We are very optimistic about the branches future growth and have an aggressive roll-out plan to open more branches in strategic locations before the end of this year," says Gift Manyanga, chief executive of FNB EasyPlan.
EasyPlan is a paperless banking offering and tailor-made branch network where customers are able to open a new bank account, access funeral insurance and get a loan paid out in just 10 minutes. And, for customer convenience at month-end and during peak banking periods, FNB EasyPlan branches are open for 12 hours a day.
"The EasyPlan concept forms part of FNB's strategy to make banking more accessible and affordable to mainstream customers. Mainstream customers are people who earn an individual income of between R0 and R100 000 per annum. They constitute 80 percent of the total South African population," says Manyanga.
"With the introduction of EasyPlan branches, we have taken a different approach to banking mainstream customers as we don't believe in a ‘one size fits all' approach. We are not only about products, we are also about solutions that add value to our customers and are confident that the opening of our new FNB EasyPlan branches will address the banking requirements of our growing mainstream customer base," says Line Wiid, CEO of FNB Smart Solutions.
Quick and efficient offering through use of technology:
• Paperless banking operation
• ATMs that accept cash deposits with real time value credited to the account - no need for a debit card to make a cash deposit. In addition the ATMs enable customers to deposit cash directly into accounts of other FNB customers.
• Accounts are kept open for an extended period of time to cater for temporary or seasonal workers
Operating Hours:
• Monday to Friday : 07:00 - 17:00
• Saturday : 07:00 - 13:00
• Month end or peak periods : 07:00 - 19:00 (weekdays)
• Month end or peak periods : 07:00 - 15:00 (Saturdays)
Please note that certain EasyPlan branches will open at 06:30. This means that by 07:00 all the branches will be open.
