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HMS Networks has launched Ewon Talk2M® Visualisation, which enables machine builders to detect machine issues easily and improve overall equipment efficiency.

Machine insights facilitate customer support

Ewon Talk2M Visualisation enables machine builders and service technicians to detect machine issues easily. 

With Talk2M Visualisation, machine builders have a fast and cost-efficient path to visualise machine data and access dashboards of historical data combined with notifications and reports. This ready-to-go IoT solution facilitates better-informed decision-making processes regarding the machines.

Higher demands on machine builders

Industrial machines need to be serviced and supported throughout their lifespan, but maintenance can become expensive as customers’ support expectations are increasing, and the tolerance for machine downtime becomes steadily lower among machine users. Furthermore, machine builders are looking to their service technicians to manage a larger number of machines. To stay competitive, they also need to enhance their machines with a state-of-the-art support infrastructure.

In order to leverage returns from an increasing customer base – without increasing costs – the machine builders need to have full insight into machine performance and health. By visualising the valuable data inside the machines, machine builders and their service technicians obtain the information and insights they need to improve support and make better decisions.

Visualisation functionality in the Ewon® cloud

The new Talk2M Visualisation functionality enables machine builders to visualise machine data easily: to study trends, create dashboards, set up alarms and provide user-controlled access to any aspect of the customers’ machines. The machine data is collected by an Ewon Flexy gateway which in turn is connected to the proven and trusted industrial cloud solution Ewon Talk2M. Currently, more than 400 000 machines are already connected via Talk2M.

“With this new visualisation functionality, machine builders can have a sophisticated, safe and complete support solution, even if their business is small,” says Sébastien Thinnes, Product & Marketing Director at HMS Networks Business Unit Ewon.

The new visualisation functionality is available at no additional cost, for all users of Talk2M Pro.

In South Africa HMS Networks is represented by IDX Online.

For more information visit: www.idxonline.com