Air Products, a well-known supplier of industrial gases presents a success story from one of its customers in the Western Cape, Acepak Automatics.
Acepak Automatics, the market leader in the quality packaging machinery, started their laser cutting division in 2007 to reduce the outsourcing of parts used for the manufacturing of their machines. Since then, the business has grown from satisfying its own needs to supplying products to meet external market demands.
For the last 11 years, Air Products has been in the fortunate position to be a part of this growing business and aligned innovative modes of liquid nitrogen supply to volume growth demands. Currently, the liquid nitrogen is supplied to Acepak Laser via CryoEase® which is an alternative mode of supply to cylinders. CryoEase® offers benefits such as guaranteed gas purity, increased productivity and operational efficiencies.
According to Clinton Meadows, General Manager at Acepak Laser, the high purity nitrogen supplied by Air Products enables them to cut stainless steel with oxide-free, bright clean edges. He further says: “We have grown our laser cutting business from purely manufacturing for our own needs to our current position where we supply to a customer base and it is good to know that Air Products has been a trusted partner on this journey. We receive an outstanding service and have never been in a position where the quality of our products has been compromised as a result of the gas supply”.
Meadows conclude by saying that Acepak Laser is optimistic about the future growth opportunities and pleased to have Air Products as its loyal gas partner.
Nita Müller, Regional Sales Manager for the Western Cape says that Air Products is aware of the vital role that the quality and a secure supply of product means to customers and for this reason, they do not compromise when it comes to service delivery and quality. “We have formed a solid relationship with Loci Laser and Acepak Laser over the years and we pride ourselves in the fact that through our efforts to deliver to their requirements, we have had a positive impact on their processes and success as a business. Although these two customers are both in the laser cutting business, their needs are different and are therefore treated with the necessary care and respect.
“Air Products strives to ensure that we are one of the market leaders when it comes to aspects such as innovation, and a prime example of this is the mode of supply we use for Acepak Laser’s liquid nitrogen, CryoEase®”.
Müller concludes by saying that Air Products’ focus is not only on product and service delivery, but more importantly on safety. “We do not compromise on the safety of our employees or that of our customers, and regardless of whether we supply a single cylinder or large volumes, we ensure that all parties are trained on all the necessary safety aspects. From a strategic point of view, safety and quality are extremely important to Air Products South Africa and we have worked hard to obtain accreditation for the quality management systems at all of our facilities nationally.
“We feel that we are an integrated part of a vast number of businesses in the Western Cape and proud to support businesses to grow to their full potential,” he concludes.